Store Policies
Aelin Laer Fine Art & Craft represents unique, celtic Inspired art and crafts :
paintings (oil and acrylic on canvas,hq prints) and sterling silver talismans.
PAYMENT :
I accept payments via Paypal service.
All items must be paid for in full at time of purchase.
All orders are subject to Aelin Laer Fine Art & Craft Online Purchase Terms.
All orders are final. There are no refunds or exchanges.
I don't accept exchanges or cancellations.
Please contact me if you have any problems with your order.
Terms of payment are within Aelin Laer Fine Art & Craft`s˙s sole discretion, and unless otherwise agreed to by Aelin Laer Fine Art & Craft, payment must be received prior to Aelin Laer's acceptance of an order. Orders are not binding on Aelin Laer Fine Art & Craft until accepted by Aelin Laer Fine Art & Craft.
Please make sure your address in PayPal is matched with your shipping address.
Buyers are responsible for all customs fees and taxes.
SHIPPING :
All orders generally ship within five (5) business days, after full payment clears, unless otherwise noted in the product listing, and may be tracked with a location once shipped. Your tracking number will be sent to you directly once your item is shipped.
Aelin Laer Fine Art & Craft is not responsible for any lost or damaged orders.
All items will be sent via Croatian registered mail and delivery periods are :
Europe: 10 work days
USA: up to 30 work days
Everywhere else: up to 30 work days
(as stated by Croatian post)
RETURNS AND REPAIRS :
Returns:
Aelin Laer Fine Art & Craft is not responsible for any lost or damaged orders.
In case of damaged delivery:
If Your order came damaged, You are required to file report to delivery service, and they will inform You about all further proceedings required for solving this matter.
Aelin Laer Fine Art & Craft does not accept returns of CUSTOM ORDERS, ORIGINAL PAINTINGS and hq prints.
Tracking number is required to assure Your item was sent back, so I can follow it until it comes back to me.This is also a proof, so I can know You actually sent it back.
Your money will be refunded via paypal after returned item is sent back and after I managed to analyze it (in case of damage etc.) If not defined why it was sent back).
Repairs :
All repairs are free of charge for 2 years after your purchase,
and as long as all pieces are included.
Customer is required to pay for all shipping fees,
and is required to do so before repaired item is sent back to the customer`s address.
In case of missing pieces : (part of the silver piece, crystal, etc.),
customer pays for the missing piece.
In some cases, when crystal is of specific shape and it is not possible to find similar and/or it is needed to create a new stone setting for the piece, price depends on the complexity of work and type of new selected crystal.
Keep in mind that Consecrated Silver Craft pieces are Talismans, and not regular jewelry : they are made made of fine, purified silver, and should be handled with care. If You wish to know more about the meaning of Talismans and how to take care of Your piece info is available on the link at the bottom of the page.
Aelin Laer Fine Art & Craft is not responsiblefor any future damage of purchased silver piece which may occur due to bad handling.
However, we do offer repairs.
feel free to contact me , custom orders are also welcomed !
Additional policies and FAQs :
BUSINESS HOURS :
business hours are monday-friday 9:30 a.m. – 8:00 p.m. Cental european Time Zone.
All purchases made on the weekends will be processed on upcoming monday.
Any inquiries via Web, email, or phone will be responded to within three business days, if not stated different in the shop or website`s info.
GENERAL TERMS :
All products may be revised and discontinued at any time. We reserve the right to limit order quantity at any time without notice. Prices and promotions are subject to change without notice.
By placing an order with Aelin Laer Fine Art & Craft, you agree that you are buying Aelin Laer's products for your own use, only, and not for resale.